If your HDMI connectivity issue is related to external audio devices, refer to Frequently Asked Questions for BRAVIA TV ARC (Audio Return Channel) feature If this works, your receiver or other device may not be an HDMI repeater and might not pass the signal on to the TV.
Check the manual or contact the manufacturer for further information about changing the video output format. Changing the video output format of the connected device may resolve the issue. IMPORTANT: Some devices may output a 1080/24p or 1080/30p video signal, but some TVs can only accept a 1080/60p video signal. Make sure the connected device is configured to output through its HDMI connection and the video format being output is compatible with the TV. The selected output may be indicated on the display of your device or in the menus.Select the appropriate input method according to your device's specifications. NOTE:The input method of an audio system above (DVD) is an example. : Video output device (Example: BD/DVD player) Check if the input method of the audio system (such as amplifier or theater stand) corresponds with the video output device when the video output device is connected to the TV via the audio system.Then turn them on again to let the TV recognize the connected device. Turn on the TV and the connected device, and turn them off.Reconnect the HDMI cable firmly to the same terminals as before on the TV and the connected device.
Disconnect the HDMI cable from the HDMI Output terminal on the connected device.Disconnect the HDMI cable from the HDMI Input terminal on the TV.Follow the steps below then check if the situation will improve. The bad connection may occur temporarily and cause this problem. Disconnect and reconnect the HDMI cable.Make sure the connected device is turned on.NOTE: The location of the Input button on your remote and the number and names of the inputs may be different on your TV. Press the Input button repeatedly until the correct HDMI input is displayed on the TV. Be sure to check which input on the TV you are connecting to. Most TV remotes have an Input button that cycles from one input to the next. Make sure the TV is set to the correct video input to receive the HDMI signal.System software updates are available for certain LCD Televisions.įollow the steps below to troubleshoot this issue: Make sure your TV has the most recent system software (firmware).If there is no picture on the TV screen when using an analog cable (composite or component cable), refer to: There is no picture on the television from the Audio/Video device The following shows you solutions if you experience problems when connecting a TV and an Audio/Video device via an HDMI cable.
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